Overview This video will show you how to mark an item as drop ship. These are items that are delivered directly from your supplier to the customer. A step by step guide can be found below the video. Steps Open the Stock Record for the item you wish ...
Found in: Drop-Ship
Overview This video will show you how to process a sales order when the stock is being drop shipped by your supplier. A step by step guide can be found below the video. Steps In Edit mode, use the New button to add the drop ship item to the sales ...
Found in: Drop Shipping
Overview This video will show you how to order and, if necessary, drop ship an out of stock item. A step by step guide can be found below the video. Steps Ensure the sales order is saved. Green select the item(s) that require ordering. Use the ...
Found in: Drop Shipping
Problem/Question Can I still produce a delivery note for a drop ship item? Solution Yes! Produce your delivery note as usual from within Sales Invoice Manager or Quick Despatch.
Found in: Addresses & Delivery
Overview The following video explains how you setup dropship functionality so that the system behaves as you require. There are step-by-step instructions below the video. Steps Open System Setup. Open System Values. Click on the Sales tab. Click on ...
Found in: Drop Shipping
Overview This video explains how you setup and use Royal Mail Click and Drop with KCC. You will find step by step instructions below the video. Please note that the video does not mention adding the Endpoint URL when configuring the courier. This ...
Found in: Courier Integrations
Fix: Resolved issues with using the anonymisation process Restore of double click, which opens record panels Mobile UI enhancements and fixes Fix for columns not hiding and saving previous hidden column selection Fix for drop-ship filter not applying ...
Found in: What's New
MailChimp integration has been added, allowing you to export your customers to mailing lists from the Reports > Customer Sales screen GDPR changes are now here, you can now Anonymise customers or place them on Data Hold Report Previewer is now ...
Found in: What's New
Overview User acceptance testing for businesses with more complex processes, such as multiple sites and channels, or with more than 3 - 4 users. We highly recommend you print this page from the attached file. If you can answer yes to all questions in ...
Found in: Testing & Go Live
Overview The following video explains how to create a new stock item. There are step-by-step instructions below the video. Steps Click on the blue button at the top of the screen Select New Stock Item. Click Yes I do in the popup. You will then need ...
Found in: Getting Started with Stock
Information This guide contains the file requirements for importing stock data into Khaos Control Cloud (KCC). This article only covers simple SKUs, a separate guide is available for SCS items (variations) here, Stock Data Import (SCS). Detailed ...
Found in: Data Import
Information This article contains the file requirements for importing SCS (variations) stock data into Khaos Control Cloud (KCC). This article only covers simple variation items, a separate guide is available for simple stock items here, Stock Data ...
Found in: Size, Colour, Style
Question Consignment references are not being sent up to my channel. Solution This will only happen once the order has had its shipment confirmed and the consignment reference has been registered against the order. The movement of the order from ...
Found in: Shipments
Overview The following video explains how to move sales orders from the Invoice stage in the Sales Invoice Manager. There are step-by-step instructions below the video. Steps Focus on the Invoicing stage. Select the sales order, or sales orders, you ...
Found in: Common Actions
Overview The below will explain the shipping process in KCC, including generating shipping labels. Usage The process is identical for all couriers although Royal Mails Click & Drop service requires the labels to be printed from your Click & Drop ...
Found in: Understanding the process