Question/Problem The incorrect details have been entered in to the Making Tax Digital Authentication. Resolution/Solution Please contact the Support Team as they will be able to reset this for you. Notes/Caveats This generally only happens if you are ...
Found in: TAX Register & Taxing
Overview This video covers the selecting of data ready to submit your VAT Return and then the process of submitting your VAT Return using Making Tax Digital (MTD). There are instruction below the video. HMRC - New Numbering System Please be aware ...
Found in: TAX Register & Taxing
Problem/Question Is it normal for a non physical item to be listed in the On Orders List? Solution A non-physical item could be a digital licence or a product that needs to be received (maybe via email), and to allow for this the system will display ...
Found in: Common Purchase Order Actions
Problem/Question When producing a delivery note, one or more items are not listed. Solution There are a number of reasons why this might occur and we have detailed the most likely ones below. Item not allocated This occurs when the stock item is not ...
Found in: Addresses & Delivery
Added Making Tax Digital - electronic submissions of VAT figures to HMRC Added Currency symbols to various grids, in particular the sales reports Added Country Zones to System Data, making sure Courier Banding zones are compatible Changed the ...
Found in: What's New
Improved performance and stability across the board, especially with multiple users using the system at once. Users should see a great improvement. Support for the courier-based Windsor Framework released. Fixed Making Tax Digital issues that ...
Found in: What's New
Before You Begin This document is intended to be used as a resource alongside the How To Set Up a BigCommerce Channel and How To Control Stock Levels On Your Channel videos on our Support Portal which we highly recommend you watch beforehand. By ...
Found in: BigCommerce
This is a feature that must be enabled, please contact our support team at Support@khaoscontrolcloud.com if this is a feature you require 021310/022483 Overview The domestic reverse charge is a VAT procedure that was implemented in the UK on March ...
Found in: TAX Register & Taxing
Overview Having gone live there are new set of routine tasks that you will need to perform in order to keep your system running smoothly and your accounts accurate. How do I know if there are errors on my system? When you first log in to KCC you are ...
Found in: User Interface
IMPORTANT This is a complex issue, and each business must review and understand EU VAT and IOSS as it applies to their own circumstances. We will be reviewing all the feedback from customers and updating this page as and when new information is ...
Found in: Brexit & IOSS