Overview The below will explain how to control the behaviour of the Awaiting Date stage of Sales Invoice Manager Usage This feature is controlled by the [System Values] option shown below. The default is to release two days earlier than the planned ...
Found in: Understanding the process
Overview This video explains how you can use the stock value date filter to find out your stock valuation on an earlier date in Khaos Control Cloud. Steps Go to the [Accounts | Stock Value] screen. Click the Filters button. In the popup window set ...
Found in: Stock Value
Overview If you're creating a sales order and wish to know how you can see when an out of stock item is due to be delivered by the supplier, this video shows you how. A step by step guide can be found below the video. Steps Focus on the item in the ...
Found in: Common Purchase Order Actions
Overview This video explains how to change the invoice date, delivery date or invoice priority on an invoice in sales invoice manager in Khaos Control Cloud Steps Move the order(s) to the Invoicing stage of Sales Invoice Manager if not already. Green ...
Found in: Understanding the process
Overview It is possible to set the date to a format that is a different layout to that used in the United Kingdom. This is a setting that is per user so all users will need to follow the steps below in order to have the date set to a format that ...
Found in: User Interface
Overview This page contains common error messages, known issues with KCC's Amazon Integration and there solutions/resolutions -------------- Amazon shipping error - requires a shipping date at least one day in advance Question/Problem When assigning ...
Found in: Amazon
Overview The following video explains how to move sales orders from the Future stages, Manual Hold, Awaiting Date and Awaiting Stock, in the Sales Invoice Manager. There are step-by-step instructions below the video. Steps Focus on the Future ...
Found in: Understanding the process
Overview The below will show you how to see you stock levels for a given date. Usage This is possible, however, the system will use the current stock value. The stock levels will be correct. Go to [Accounts | Stock Value]. Set the date filter to: ...
Found in: Booking In & Levels
Credits can not be unallocated from suppliers, and you can not delete credit notes that have been issued. To rectify this you will need to use your SP Ledger; Accounts Sales and Purchasing Ledger New Use the Lookup dialog box to locate the supplier ...
Found in: Crediting, Invoicing & Statements
Overview The below will show you how to view movements against a stock item, which can be used to determine when the item went out of stock. Usage The best way to check this would be using the steps below: Open your Stock Item. Select the Movements ...
Found in: Booking In & Levels
Overview This video shows you how to analyse your customer returns. A step by step guide can be found below the video. Steps In Returns, click on the Returns Analysis button. Use the Filters button to run the report by Date Range and/or Return ...
Found in: Processing Customer Returns
Overview You can search for a sales order using only a PO reference. Usage Open the [Sales Order | List] screen Click on the Filters button. Enable the toggle next to PO Reference. In the text box add in your PO Reference for the sales order you wish ...
Found in: Creating Sales Orders & Getting Started
Overview KCC can calculate and post currency gains and losses automatically for foreign currencies Usage The currency loss / gain nominal account is used by the system to accrue foreign currency differences arising due to exchange rate fluctuations ...
Found in: Nominals
Problem/Question How do I get a backup of my system? Solution There are two options; you can run the Ad-Hoc reports as and when you require, or you can have your backup emailed automatically to you via email triggers using the steps below: Ensure you ...
Found in: Billing & Services
Overview This video shows you how to post a journal in the accounts section of the system. Step by Step instructions can be found below the video. Steps 1. In Accounts, click on Journal. 2. Enter Edit Mode. 3. Adjust Journal Date if necessary (the ...
Found in: Journal