3rd party courier services: https://github.com/khaoscontrol/kc-courier-services 3rd Party Web Services https://github.com/khaoscontrol/kcc-web-services Support website https://support.khaoscloud.com/
Found in: Importing Orders
Overview If you have a requirement for multiple bank details to be shown on invoices, you will need to contact support@khaoscloud.com with the specific details. This may be a chargeable service depending on requirments.
Found in: Documents
Problem/Question How do you send suppliers remittance notes for payments made to them? Solution No, it's not possible to to do this task in Khaos Control Cloud. If you would like this to be considered for future development, you could add it to the ...
Found in: General
Overview You can log into the Ticket Portal using the following methods: 1. KCC Application 2. Service Desk Knowledge Base Logging into the Ticket Portal KCC Application In your web browser go to app.khaoscloud.com Log in to you KCC system. ...
Found in: Ticket Portal / Support
Overview We do have a Webhook API for Khaos Control Cloud which means we push and pull data from your server. Usage To get started our documentation can be found here: https://github.com/khaoscontrol/kcc-web-services Notes/Caveats Note: we support ...
Found in: 3rd Party
Overview In KCC you can add Terms and Conditions to your documentation. Configuration A single line can be added to the footer of your KCC documentation by doing the following: Steps Go to [System Setup | Document & Email Settings | Document ...
Found in: Documents
Problem Need to set up RM Click and Drop. Solution Click & Drop can be initiated by the user by following this guide - https://support.khaoscloud.com/how-to-set-up-and-use-royal-mail-click-and-drop/ After they have populated their details this will ...
Found in: Courier Integrations
Question/Problem When Synchronising with Xero not all pending invoices are exported or payments imported. Cause There could be many reasons why this could occur but we have listed the two most common below. Resolution/Solution 1 If your Xero ...
Found in: Xero Accounting
Question/Problem Channel orders not importing from channel but were importing yesterday. Resolution/Solution Although this could be for a number of reasons, a sudden stop of orders importing suggests an authentication issue. Certain channels only ...
Found in: Overview
Please download the document attached and complete it. This document has the options that will inform the support technician of your requirements for setting up your Despatch Bay courier service. Once you have completed the form, please email it ...
Found in: Courier Integrations
Please download the document attached and complete it. This document has the options that will inform the support technician of your requirements for setting up your APC courier service. Once you have completed the form, please email it ...
Found in: Courier Integrations
Question/Problem The feedback "A validation exception occurred Account code or ID must be specified" is being received when synchronising one or more invoices with Xero. Cause There may be nominal account mappings missing within your Xero integration ...
Found in: Xero Accounting
Overview Do you sell under different brands? This video will take you through setting up brands which can then be used on Sales Orders, Special Offers, as a filter in Sales Invoice Manager and to filter on when running your reports. There are step by ...
Found in: Branding
What channel integrations does KCC support? Khaos Control Cloud has direct integrations with the following sales channels Amazon BigCommerce eBay EKM Reverb Shopify WooCommerce Khaos Control Cloud no longer has a 3rd Party API partnership through ...
Found in: Permissions
Overview The below will explain the options to export the current UDA data values for all stock items. Usage This feature is currently not available in Khaos Control Cloud. You can make a suggestion for this feature on the product roadmap here, ...
Found in: Getting Started with Stock