3rd party courier services: https://github.com/khaoscontrol/kc-courier-services 3rd Party Web Services https://github.com/khaoscontrol/kcc-web-services Support website https://support.khaoscloud.com/
Found in: Importing Orders
Overview If you have a requirement for multiple bank details to be shown on invoices, you will need to contact support@khaoscloud.com with the specific details. This may be a chargeable service depending on requirments.
Found in: Documents
Problem/Question I am unable to login to KCC using the email address I registered with. Solution If you are trying to access the Khaos Control Cloud system, https://app.khaoscloud.com/, you should login using your Client ID, Username (Usually Admin ...
Found in: Getting Started
Question Can I Produce Barcode Labels in KCC? Solution Unfortunately this isn't currently possible within the system, however we do recommend you to vote for it on the product roadmap for development consideration. The product roadmap can be located ...
Found in: Barcoding
Question/Problem Can the system be set up to show potential stock, like it does for available and assigned? Resolution/Solution No. You could have an ad-hoc report created which could display this information, by completing the form here, Adhoc ...
Found in: Billing & Services
Problem/Question Is there a way to copy a previous purchase order for repeat purchasing? Solution No, it's not possible to copy an existing purchase order in Khaos Control Cloud. If you would like this to be considered for future development you ...
Found in: Common Purchase Order Actions
Problem/Question How do you send suppliers remittance notes for payments made to them? Solution No, it's not possible to to do this task in Khaos Control Cloud. If you would like this to be considered for future development, you could add it to the ...
Found in: General
Question/Problem Our business has been transferred to a new owner. How can we change our KCC account to the new owner? Resolution/Solution Please email support@khaoscloud.com with supporting evidence of the new owners, such as Companies House form ...
Found in: Billing & Services
Question/Problem When issuing a sales invoice the following error appears: "Serious data error - Stock Movements do not match Stock Summary for Assignments" Resolution/Solution It is not possible for the user to correct this issue. Please email ...
Found in: Common Actions
Problem When trying to test a channel integration in my demo system, I am presented with errors at various stages of the authentication. Solution Channels on demo systems are not enabled by default. If you wish to enable channels in your demo system, ...
Found in: Overview
Overview We do have a Webhook API for Khaos Control Cloud which means we push and pull data from your server. Usage To get started our documentation can be found here: https://github.com/khaoscontrol/kcc-web-services Notes/Caveats Note: we support ...
Found in: 3rd Party
Overview You can log into the Ticket Portal using the following methods: 1. KCC Application 2. Service Desk Knowledge Base Logging into the Ticket Portal KCC Application In your web browser go to app.khaoscloud.com Log in to you KCC system. ...
Found in: Ticket Portal / Support
Question/Problem Some orders are not importing from my channel. Resolution/Solution Although there could be a number of reasons for this, the most common have been detailed below and assumes your channel is authenticated correctly. Please follow the ...
Found in: Overview
Problem Need to set up RM Click and Drop. Solution Click & Drop can be initiated by the user by following this guide - https://support.khaoscloud.com/how-to-set-up-and-use-royal-mail-click-and-drop/ After they have populated their details this will ...
Found in: Courier Integrations
Overview In KCC you can add Terms and Conditions to your documentation. Configuration A single line can be added to the footer of your KCC documentation by doing the following: Steps Go to [System Setup | Document & Email Settings | Document ...
Found in: Documents