Question/Problem Can the system be set up to show potential stock, like it does for available and assigned? Resolution/Solution No. You could have an ad-hoc report created which could display this information, by completing the form here, Adhoc ...
Found in: Billing & Services
Overview When you wish to enter invoices for items that you are not selling for example utility bills, rent, equipment, marketing expenses etc, you use the SP Ledger (Sales Purchase Ledger). This video explains the process and there are step by step ...
Found in: SP Ledger
Overview This video shows you how to use unbuild to split up multipacks into single stock items that can then be sold. A step by step guide can be found below the video. Steps Create separate stock controlled SKUs; One for the Multipack One for the ...
Found in: Packs & Builds
Overview The below will show you how to view the barcodes linked to your products. Usage To view barcodes you will need to open up the stock item and select the barcode tab, this will then display all barcodes linked to the stock item as per the ...
Found in: Barcoding
Overview The below will show you what to do if you have incorrectly set a nominal code against a stock item. Usage Once a stock item has been sold using a particular nominal it can't be changed or unlinked. You will need to discontinue the stock item ...
Found in: Getting Started with Stock
Overview It is possible to setup surcharges for individual products, for example if there is additional packaging or handling that incurs additional costs. This charge is added to the main delivery charge when the products are added to the sales ...
Found in: Pricing
Overview Sometimes you may need to reflect the purchase of consumable items in KCC, these are items you need to run the business and will not be selling. Usage There are two possible methods to do this, depending on your needs. Method one If you need ...
Found in: SP Ledger
Overview By setting up your minimum and safe levels against a stock item, you can use the Reorder List to see which of your stock items require reordering. It is then a simple process to create a purchase order from this screen, check out the video ...
Found in: Creating Purchase Orders
Question/Problem Channel stock levels are not correct. Resolution/Solution This happens if an item is created on an ecommerce site (channel) with a quantity not matching that in Khaos Control Cloud (KCC) or if the stock level is manually adjusted ...
Found in: Overview
Question/Problem When trying to import a stock file I receive an error similar to the following: 'Duplicate stock type with description...' but there does not seem to be any duplicates on my import file. Resolution/Solution This is an inbuilt quality ...
Found in: Data Import