Overview This video explains how to copy a sales order, quotations or proforma order to a different customer, for example where they want to purchase identical items. There are step-by-step instructions below the video. Steps Open the existing sales ...
Found in: Creating Sales Orders & Getting Started
Overview You can place a sales order into Manual Hold from the sales order. Once placed in Manual Hold you will need to manually move it out of there when you are ready to process it. This video explains how you do this. A step by step guide can be ...
Found in: Creating Sales Orders & Getting Started
Overview This video explains how to set up and use country specific VAT in Khaos Control Cloud. There are step by step setup instructions below the video. Steps Firstly, enable Country Specific Tax. Go to [System Setup | System Values | Accounts]. ...
Found in: TAX Register & Taxing
Overview This video will show you how to set up different stages for debt chasing. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double Click on the Debt Stages line to open the table. Enter Edit mode. ...
Found in: Debt Management
Overview This video describes how you can add more payment lines in a sales order, for example when the customer wants to split their payment over different payment methods. The video also describes how to add a part payment and then put the ...
Found in: Payments & Pricing
Overview In order to set up a new channel please follow the below steps and select the type of channel you wish to set up when you get to step 5. Steps Click the dropdown menu on the blue button at the top of the KCC screen. Click New Channel. In the ...
Found in: Permissions
Question/Problem If a customer has paid for a sales order but we don't have stock, why can we not allocate the full payment? Resolution/Solution This is to do with how your system values have been set up and the steps below should resolve this issue. ...
Found in: Crediting, Invoicing & Statements
Overview Sites, both physical and virtual, can be set up with details such as address and the main contact etc. Stock can be delivered to sites so orders can be fulfilled from that site, for example Amazon stock. Sites can also be used to hold bulk ...
Found in: Sites
Overview Price Lists are one of the key promotions in the system. They allow you to define prices that are limited to specific groups of customers because it is attached to their record in their Structured Pricing tab. This video explains how you set ...
Found in: Pricelists
Overview This video explains how to assign stock to a sales order from within the order itself in Khaos Control Cloud. There are step by step instructions below the video. Steps From within the sales order green select the stock item(s) you wish to ...
Found in: Creating Sales Orders & Getting Started
Overview This video will show you how to set up country zones in Khaos Control Cloud which can be used to group countries. Step by step instructions are shown below the video: Steps 1. Go into System Setup. 2. Open the System Data screen. 3. ...
Found in: Countries
Overview This video shows you how to create a new customer return from a sales order. Other videos show you how to process your return. A step by step guide can be found below the video. Steps Go to the original Sales order. Select the item(s) that ...
Found in: Creating Customer Returns
Overview By setting up your minimum and safe levels against a stock item, you can use the Reorder List to see which of your stock items require reordering. It is then a simple process to create a purchase order from this screen, check out the video ...
Found in: Creating Purchase Orders
By default, channels functionality on your live system is activated. If you wish to test channel integrations in your demo system, please contact support@khaoscloud.com asking for your channels to be activated in your demo system. The settings within ...
Found in: Permissions
Overview The below will show you how to apply a keycode to a sales order in Khaos Control Cloud. Usage In a sales order that is in Edit mode: Go to the Additional tab. Click on the Add + Keycode Code button to add the keycode. Use the filters in the ...
Found in: Payments & Pricing