Overview There must be at least one bank account set up in order for the system to work correctly and at least one bank account per currency, for example Sterling account and Euro account. This video shows you how to do this: A step by step guide can ...
Found in: Bank Account
Overview This video explains how to set up and apply harmonisation codes in Khaos Control Cloud. Detailed instructions have been provided below the video. Set Up and Apply Harmonisation Codes Step By Step Set Up Harmonisation Codes Click on System ...
Found in: ICN & Harmonisation Codes
Overview The Purchase Order statuses are used to filter outstanding purchase orders on the “On Order List” screen, for example, you could have a status of "At Sea" to indicate that lines are being shipped from far away. The below will show you how to ...
Found in: Common Purchase Order Actions
Overview This video explains how postcodes can be used to assign couriers to outgoing orders, for more information about how the postcode matching works see Configuring Postcodes. Written instructions are provided below the video. Steps Go to [System ...
Found in: Shipments
Below you will find links to a form forr each of the KCC integrated couriers that will be required by our Support Team if you wish for us to integrate your account. At the bottom of each form is a submit button, this will raise a support ticket for ...
Found in: Courier Integrations
Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. Please Note: You do not need to set up the Courier Bandings table if you do not wish Khaos Control Cloud to make a ...
Found in: Shipments
Overview Delivery rate rules are used by the system to automatically calculate the delivery charges for sales orders. The system will take into account the courier for the sales order and will apply the relevant rule to calculate the delivery charge ...
Found in: Addresses & Delivery
Overview Price Lists are one of the key promotions in the system. They allow you to define prices that are limited to specific groups of customers because it is attached to their record in their Structured Pricing tab. This video explains how you set ...
Found in: Pricelists
Overview This video explains how to set up and use rollup transactions when synchronising with an integrated accounts package. Step by step instructions can be found below the video. Usage When using rollup transactions, stock items on a sales order ...
Found in: Any
Overview This video will show you how to set up the company types you want to use in the system.
Found in: CRM & Data Protection
Overview Keycode types are used to group keycodes for reporting purposes. You could use them, for example, to compare the number of customers who have bought items using newspaper keycodes and leaflet keycodes. They are set against a keycode in the ...
Found in: Keycodes
Question/Problem If a customer has paid for a sales order but we don't have stock, why can we not allocate the full payment? Resolution/Solution This is to do with how your system values have been set up and the steps below should resolve this issue. ...
Found in: Crediting, Invoicing & Statements
Overview Do you sell under different brands? This video will take you through setting up brands which can then be used on Sales Orders, Special Offers, as a filter in Sales Invoice Manager and to filter on when running your reports. There are step by ...
Found in: Branding
Overview This video will show you how to set up different stages for debt chasing. A step by step guide can be found below the video. Steps In System Setup, open System Data. Double Click on the Debt Stages line to open the table. Enter Edit mode. ...
Found in: Debt Management
Overview This video will show you how to set up Printnode integration in Khaos Control Cloud. This allows you to print your documents to a printer of your choice. There are step by step instructions below the video. Steps Open System Setup. Open ...
Found in: Printnode