Overview This video will show you how to see the back order requirements for a stock item. A step by step guide can be found below the video. Steps Open the item's Stock Record. Using the Actions menu, select Back Orders. The Back Orders Management ...
Found in: Backorder Management
Overview If you wish to view the number of stock items over your different sites, this video shows you how to do this. A step by step guide can be found below the video. Steps Open the stock item record. Use the Actions button to select Show Site ...
Found in: Sites
Overview This video explains where you can see how the Stock Value of a Stock Item has been calculated. A step by step guide can be found below the video. Steps Open the Stock Item Record. Ensure that you are in the Properties tab. Use the Actions ...
Found in: Pricing
Overview The below will show you how to view stock levels across multiple sites for a stock item. Usage This can be done via two methods: Method One Open the stock item record. Click Actions and select Show Site Levels. Method Two Open the [Stock ...
Found in: Sites
Overview The following video explains the process to delete an address or contact from a company record. Step by step instructions are below the video. Steps Open the company record. Go to the Address & Contacts tab. Click on the Edit button. If ...
Found in: Addresses
Overview The below will show you how to delete an item that has been added to a purchase order in error. Usage In the purchase order in Edit mode. Green select the item, or items. Click on the Delete button to remove the item(s).
Found in: Common Purchase Order Actions
Overview This video will show you how to process a sales order when the stock is being drop shipped by your supplier. A step by step guide can be found below the video. Steps In Edit mode, use the New button to add the drop ship item to the sales ...
Found in: Drop Shipping
Overview The below will show you how to view the barcodes linked to your products. Usage To view barcodes you will need to open up the stock item and select the barcode tab, this will then display all barcodes linked to the stock item as per the ...
Found in: Barcoding
Overview There are times when you need to adjust stock in and out of the system, for example as the result of a stock take, This video explains the process to follow. A step by step guide can be found below the video. Steps From Stock Tools, open the ...
Found in: Stock Adjustments
Overview The below will show you how to view all current sales orders a specific stock item is allocated to. Usage This can be done quickly by filtering Back Order Manager. Go to [Despatch | Back Order Manager]. Click the Filters button and set the ...
Found in: Booking In & Levels
Overview The first Keycode a customer uses is called their source Keycode. Marking a Keycode as a Source Keycode means that it is available for selection when you're creating a new customer. You can then use the information gained from the source ...
Found in: Keycodes
Overview This video demonstrates the process of adding stock items to an existing price list. Step by step instructions are below the video. Steps Go to [Promotions | Customer Price List]. Select the pricelist you wish to add products to from the ...
Found in: Pricelists
Overview If you're creating a sales order and wish to know how you can see when an out of stock item is due to be delivered by the supplier, this video shows you how. A step by step guide can be found below the video. Steps Focus on the item in the ...
Found in: Common Purchase Order Actions
Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: Getting Started with Stock
Overview Data Holding a company record keeps the data intact but the record remains in the system. It also can be used to prevent a company from having sales or purchase orders created for them. This video explains the process. A step by step guide ...
Found in: CRM & Data Protection