Client Query - Proforma Order Missing Courier Information

Problem/Question

When printing proforma orders there is no courier information on the document.

Solution

This is by design as proforma orders can not have any payment allocated to them ensuring they can not be despatched before you have carried out the required processes on the order. The result of this means these orders can not be assigned to any courier. To assign the order to a courier it must first be converted to a Sales Order and have an authorised payment if not on account.

Did you find this article helpful?