KCC EKM Integration Guide

Before You Begin

This document is intended to be used as a resource alongside the How To Set Up an EKM Channel and How To Control Stock Levels On Your Channel videos on our Support Portal which we highly recommend you watch beforehand.

By default, any channels created in your live system will be activated. If you wish to test your channel integration in your demo system, please contact support@khaoscloud.com asking for your channels to be activated in your demo system.

Linking your EKM Channels

Before proceeding with this task please read the following: 
As part of the “Begin Auth” process users are redirected to a popup window to log into EKM. If you encounter the below error it is because pop-ups are being blocked and the process is timing out.
You may need to disable ad-block or pop-up blockers temporarily when initially connecting EKM accounts through KCC.

The following steps enable you to identify and enter the credentials that will allow you to link your EKM seller accounts (channels) with KCC, and how to configure them in KCC.
  1. Select New Channel from the blue command button at the top of the KCC screen.
  2. Click Edit.
  3. Click Begin Auth.
    1. You will get a second browser tab or window open. Enter login details and click the login button after the details have been entered.
  4. After a few seconds this will show a new screen which will explain what access Khaos Control Cloud requires from the EKM store being linked to it.

  5. Click the allow button to authorise Khaos Control Cloud’s access to the EKM shop and generate an Auth code.
  6. Copy this code and paste it into the Auth Code field in Khaos Control Cloud.

  7. Click Complete Auth.
  8. Click Save Channel.

Channel Configuration

To configure your channel(s) please see the guide here, Channel Configuration Guide.

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