Client Query - Collection Customers
Problem
We have walk in customers and it does not make sense to get full address details for these customers when placing an order that isn't going to be shipped. Is there an easier way of doing ta sale?
Solution
Yes! The easiest way is to create a generic customer with an obvious name, eg 'Walk in Customer', use your company address as the main address and each time a you have a walk in customer you can (if wanted) just add them as a contact for the 'Walk-In Customer' record.
You do not need to record their name however doing so may make returns easier as you will be able to see the name of the person who placed the order within the Customer Services tab of the customer record.