Account payments when integrated with an accounting package
Question/Problem
How do I enter payments on account or payments to my suppliers when I am integrated with an accounting package (Xero or Quickbooks)?
Resolution/Solution
Once KCC has been integrated with an accounting package it is not possible to enter payments to your suppliers, or for account customers, directly on to KCC.
Instead, these payments must be entered (and allocated) in your Accounts Package before being imported in to KCC via the Import tab of the Accounts Syncronisation screen.
Notes/Caveats
It is worth noting that Credit Note allocations will not sync in either direction, so these MUST be allocated manually on both systems.