Overview This video will show you how to set up charts on the system dashboard. A step by step guide can be found below the video. Steps From the Dashboard, select the Your Charts tab. Click on the Add Chart/Data Panel button. Select Chart in the ...
Found in: Dashboard Charts
Fix: The dashboard will now show the expected number of items Fix: ShipEngine will now use the expected address data when retrieving Shipping Rates Fix: DPD couriers will now use the expected total weight value
Found in: What's New
Fix: Opening Balances could not be created via the [Trial Balance] action menu Change: New columns added to the [Supplier Return | List] - user name and return value Change: The Country filter in [Sales Reports] now supports selecting multiple values ...
Found in: What's New
New Feature: Import One-Stop Shop (IOSS) for handling your VAT obligations to the EU based on new regulation New Feature: Added Speed Check link to the Dashboard New Feature: Added the ability to edit the Statement Email template and properties
Found in: What's New
Overview You can log into the Ticket Portal using the following methods: 1. KCC Application 2. Service Desk Knowledge Base Logging into the Ticket Portal KCC Application In your web browser go to app.khaoscloud.com Log in to you KCC system. ...
Found in: Ticket Portal / Support
Overview This video explains the different areas in KCC where you can find help. There are step by step instructions for all methods beneath the video. Method 1 Click the yellow question mark button at the top right of the KCC window or click the ...
Found in: Ticket Portal / Support
New Feature: Quick Despatch - a simpler alternative to the full Sales Invoice Manager (SIM) New Feature: Stock Level data import New Feature: integration with PrintNode to automatically send labels and pdfs directly to printers New Feature: the ...
Found in: What's New
New Feature: Customer Dedupe report New Feature: Customer Merge function New Feature: Amazon US Integration New Feature: ShipStation Integration New Feature: Supplier Return report added for printing and emailing New Feature: Customer Return report ...
Found in: What's New
Overview You can print or email a customer a copy of their sales invoice and delivery note for their records. This video shows you how you can do this. A step by step guide can be found below the video. You can check later that an email was sent by ...
Found in: Common Actions
Added Accounts Clear Down (Year End) function to Balance Sheet Added ability to specify dates when exporting nominal transactions Added grid titles to mobile Added Stock Type and Disabled Stages filters to backorder list Improved the mobile ...
Found in: What's New
Getting to Know Khaos Control Cloud During the login process, you will notice that there is a choice of two systems that you can access: Live System This is your own, personal blank database which allows the setup and configuration of Khaos Control ...
Found in: Getting Started
Overview If you have searched the KCC Knowledge Base and can't find what you're looking for or if you are getting an error message, you will need to submit a ticket. When you submit a ticket using one of the methods described below, a Zoho Ticket ...
Found in: Ticket Portal / Support
Overview Having gone live there are new set of routine tasks that you will need to perform in order to keep your system running smoothly and your accounts accurate. How do I know if there are errors on my system? When you first log in to KCC you are ...
Found in: User Interface
Overview This page is intended to compliment the training you undertake to help you set up your Khaos Control Cloud for your business. The Help menu is also available by clicking on the yellow question mark button in the top right of your screen or ...
Found in: CRM & Data Protection
Overview We have done what we can to ensure that we have added as much Brexit support. However, it is important that you review your own needs and business requirements and make sure that you do your own research to ensure that you are ready for ...
Found in: Brexit & IOSS