Client Query - SP Ledger Invoice Number not Showing on Statement
Question/Problem
The real reference of an invoice placed on the SP ledger is not shown on the company statement page.
Cause
This has occurred as the SP Ledger was posted and at a later time the InvoiceRef was entered. When posting to the SP Ledger the system puts a copy of the invoice ref into the ledger table. If it is then subsequently changed it will not update the company record.
Resolution/Solution
To have the correct details present on KCC, the original SP Ledger entry should be deleted and then recreated with the correct InvoiceRef being entered at the time of creation.