Client Query - Is it Possible to Merge Multiple Invoices for a Single Customer into a Single Invoice?

Problem/Question

Is it possible to merge multiple invoices for a single customer into a single invoice?

Solution

On KCC this is not possible. As a workaround you will need to use the same sales order and continually add products to it up until it is ready for shipping and issue.

Making a single sales order means you will still get a single invoice per shipment, however the invoice will be updated as additional items are allocated to the order. If you print the invoice just before producing your shipping labels, every item will be on both the shipment and the invoice produced.

Before keeping a sales order open for a lengthy period it is advisable to Lock Sales Order Prices to ensure the stock sales prices on the order do not get updated with new prices each time the order is saved. To do this:
  1. Go to [System Setup | System Values | Sales].
  2. Click Edit.
  3. Enable the Lock Sales Order Prices toggle.
  4. Click Save Screen.


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