Overview This video will show you how to use the Customer Visit Report in Khaos Control Cloud. This report gives you an overview of your customer, their address, their order history for both this year and the previous year and contact details. There ...
Found in: CRM & Data Protection
Overview Sometimes you may need to report on sales split by region. Usage The inbuilt sales reports will give you this information, it just needs filtering to your requirements. Go to [Reports] Select any of the first 4 reports. Product Sales Product ...
Found in: Reporting
Overview This video will show you how to check the margin being delivered in a sales order by using the margin report. A step by step guide can be found below the video. Steps Ensure the Sales Order is saved. use the Actions menu to select Margin ...
Found in: Reporting
Overview In the Reorder Report you can display those items where the stock levels for an item are lower than the safe level against the item. This helps when working out what items require reordering. A step by step guide can be found below the ...
Found in: Reorder Report
See how you can apply the filters you have used in one report and quickly use them in other reports. A step by step guide can be found below the video. Steps To turn on shared filters: In Reports, open the required report. Use the Filters button to ...
Found in: Reporting
Overview We can create a wide array of custom reports and documents specific to your own requirements, as a chargeable service. In order to have a report created please complete the form here, Adhoc Report Creation Request. Once submitted, our ...
Found in: Billing & Services
Overview In Sales Report you can view order but Sales Order as well as the default Sales Invoice view Usage With your sales report open, click the filters button and scroll down. Near the bottom of the popup you will find a Sales Orders filter, which ...
Found in: Reporting
Overview Changes to the documentation templates produced by Khaos Control Cloud can be arranged as a chargeable service. Please arrange payment via your admin portal and send the specification required to our Support Team and complete the form here, ...
Found in: Documents
Overview It is possible to view all your sales for stock items by Level 2 Stock Type using the Product Type report. A step by step guide can be found below the video. Steps In Reports, open the Product Type Sales report. Use the Filters button to ...
Found in: Reporting
Overview This video will show you how to use the Profit and Loss report. A step by step guide can be found below the video. Steps In Accounts, open Profit Loss Report. Use the Filters button to show all transactions, or open transactions only. Use ...
Found in: Profit Loss Report
Question/Problem Can the system be set up to show potential stock, like it does for available and assigned? Resolution/Solution No. You could have an ad-hoc report created which could display this information, by completing the form here, Adhoc ...
Found in: Billing & Services
Overview You may want to see stock on hand when reordering to influence how many stock items to order from the supplier. Usage To see the current availability of stock, relative to the previous monthly averages you can follow the below steps: On the ...
Found in: Reordering & Suppliers
Overview This video shows you how to analyse your customer returns. A step by step guide can be found below the video. Steps In Returns, click on the Returns Analysis button. Use the Filters button to run the report by Date Range and/or Return ...
Found in: Processing Customer Returns
Overview This video will show you how to use lost demand in sales orders and report on lost demand items. Lost demand is where the customer no longer wishes to purchase an item either because they have found it cheaper elsewhere or it might be out of ...
Found in: CRM & Communication Log
Overview You can view sales by agent using the inbuilt reports. Usage To do this: 1. Go to [Reports | Customer Sales]. 2.To view: Agent specific sales order data: Enable the SOrder Agent filter. Select the relevant agent in the dropdown menu. ...
Found in: Reporting