Overview This video shows you how to deactivate addresses and contacts, for example if the customer moves or a contact leaves the business. This should be the process rather than deleting the address or contact so that the audit trail of historic ...
Found in: Addresses
Overview This video shows you how you can either activate to deactivate a Special Offer promotion. This means that you can setup a Special Offer in advance and then activate it when you are ready. A step by step guide can be found below the video. ...
Found in: Special Offers
Question/Problem How do you delete users who no longer need need access to the system? Resolution/Solution They can't be deleted for audit purposes however they can be deactivated. Steps Log in to your admin portal. Go to Users. Click the Deactivate ...
Found in: Managing Users
Question/Problem Our purchased credits have been allocated to users who no longer use the system. Cause Credits are automatically allocated to each of Active user of your KCC system, as detailed in your Users list on the Admin Portal. ...
Found in: Billing & Services
Question/Problem How is Khaos Control Cloud invoiced? Solution The Admin user is the main KCC user and cannot be removed. This user is intended to be used by the system Administrator and is the only user account included in your monthly licence fee, ...
Found in: Billing & Services
Overview User acceptance testing for businesses with more complex processes, such as multiple sites and channels, or with more than 3 - 4 users. We highly recommend you print this page from the attached file. If you can answer yes to all questions in ...
Found in: Testing & Go Live
Before You Begin This document is intended to be used as a resource alongside the How To Set Up an Amazon Channel and How To Control Stock Levels On Your Channel videos on our Support Portal which we highly recommend you watch beforehand. ...
Found in: Amazon
Overview This video will show you how to use email triggers for example if you want to be emailed sales figures. There are step-by-step instructions below the grid. Steps In System Setup click on Email Triggers. Click on the + sign at the top of the ...
Found in: Emails